Terms, Conditions & Customer Service

Beauty Narcotix is a trading name of 32 Degrees Ltd. (Company number 06885621)
CONTACT US

If you would like to contact us, for anything at all, then please send us an e-mail, fill in the form on our 'contact us' page, telephone, or write to us.

E-mail: Enquiries@BeautyNarcotix.com 

Tel: 07545-198715

Lines are open 08:30 to 17:30 - Monday to Friday, 9:00 to 12:00 on Saturday.

Write to: 

Beauty Narcotix
18 Elm Ave
Beeston
NG9 1BU

We do not store credit card details nor do we share customer details with any 3rd parties.
 

SHIPPING CHARGES AND DELIVERY TIMES

We endevour to send all orders placed before 12.00 noon on the same day. Orders placed after 12.00 noon are usually sent out the following day. Orders placed on Friday after 12.00 noon will be sent out on Monday or Tuesday.

We usually deliver through Royal Mail.

Delivery is a free within the UK. 

All Orders over £100 are sent out with Trackable Service. Therefore all those orderes are insured.

For overseas orders please contact our help line on 08432 189669 to get a quote for shipping. 


NON-DELIVERY, REFUSED ORDERS and UNCLAIMED ORDERS

 
If an order is returned, refused or unclaimed by the customer due to customer refusal, customer negligence/absence, or customer providing incorrect shipping information, we will attempt to contact via phone or email. In order for us to resend the item we will have to recharge the postage costs for your parcel.

RETURNS & EXCHANGES

If goods are returned as being faulty then we will, of course exchange them free of charge or offer you a full refund including any shipping charges.

Any unopened and unused cans may be returned within 14 days for a full refund of the product cost. Unfortunately, we cannot refund the shipping cost.

Returns information is on all our delivery notes. Our returns address is:

 

18 Elm Ave

Beeston

Nottingham

NG9 1BU



We recommend you obtain proof of posting to enable tracking should your parcel not reach us, we cannot accept responsibility for products lost or damaged during their return to us.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

 

 


PRIVACY & SECURITY 

We do not store credit card details nor do we share customer details with any 3rd parties.

32 Degrees Ltd is committed to protecting your privacy. We will not disclose information about you to third parties. We will only use the information we collect about you lawfully and in accordance with the Data Protection Act 1998. Information collected by our site is only used to take and fulfill your order, and we will only dislose information to third parties for the purpose of delivering your goods. The type of information we collect about you includes; your name, address, telephone number and email address. The information we hold will be accurate and as up to date as your last contact with us. You can check the information we hold about you on request by email. If you find any inaccuracies we will delete or correct it promptly.

Cookies

BeautyNarcotix.com is protecting your information. This means that any cookies used on our sites will not contain personally identifiable information about you.

Cookies are information packets sent by web servers to web browsers, and stored by the web browsers.

The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.

There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

Cookies on our website (BeautyNarcotix.com)

BeautyNarcotix.com uses the following cookies on this website, for the following purposes:

  • Session Cookies To carry out essential functions on our sites ,such as maintaining log in details for the session or a transaction. 
  • Tracking Cookies To recognize repeat visitors, abandoned carts and also re-record specific browsing information such as how you arrive on our website.

 

    Google cookies

    BeautyNarcotix.com uses Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

    BeautyNarcotix.com publishes Google Adsense interest-based advertisements on this website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour across the web using cookies. You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, which is available at: http://www.google.com/ads/preferences/. You can opt-out of the Adsense partner network cookie at: http://www.google.com/privacy_ads.html. However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: http://www.google.com/ads/preferences/plugin.

    Refusing cookies

    Most browsers allow you to refuse to accept cookies.

    In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.

    In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.

    Blocking cookies will have a negative impact upon the usability of some websites.

    Some cookies are optional

    These cookies are usually supplied by our business partners and help us to filter out irrelevant messages or pop-ups and to make sure that we only send you information that’s interesting and relevant to you. Here’s a list of optional cookies and how they're used:

    Survey control cookies

    These are provided by our business partners such as ServiceTick to enable us to send surveys about our sites to customers. Accepting this cookie means that you won't be asked to complete the survey if you’ve already done so or declined previously.

    DoubleClick cookies

    Provided by our online advertising supplier, these cookies are used to serve our internet advertisements on other sites. Some of our web pages may contain electronic images that help us see how users interact on these pages. They may also provide DoubleClick with information about the interaction.

    Marketing cookies

    These cookies help us tailor the advertisements you see on third party sites by understanding what interests you on our sites, such as the pages you view. We don't combine this information with other personal information you provide us with.

    addthis.com cookies

    Provided by our bookmarking supplier, these cookies enable you to easily bookmark selected pages.

    You can accept or block cookies

    You can block any cookies from any website through your browser settings. For more information about how to disable cookies in your browser please visit the About cookies website

    If you share the use of a computer, accepting or rejecting the use of cookies will affect all users of that computer.

    Flash cookies

    These cookies make it quicker and easier for you to access sites on subsequent visits that use Flash technology. Deleting them means you may have to re-enter information each time you visit the same site. But just like any cookie, you can delete Flash cookies by going to the Settings Manager for your Adobe Flash Player. You will be taken to the Adobe website, which lists the websites with the cookies in your browser. Just click Delete opposite the relevant website.

    Find out more

    You’ll find more information about cookies at www.allaboutcookies.org, which gives details on how to delete cookies from your computer. For information on how to do this on your mobile phone browser, please see your handset manual.

    Beauty Narcotix
    18 Elm Ave
    Beeston
    Nottingham
    NG9 1BU

    Tel 07545 198715